Customer Care
At Golshani Literary Group, every work is treated as an intellectual and artistic entity rather than a simple product. Our focus is to provide a clear, respectful, and reliable experience for readers, collectors, and collaborators.If you have questions regarding our publications, access to digital works, or any aspect of your interaction with our platform, you are encouraged to contact us directly. We respond with intention and clarity, not automation.This space is built on trust, precision, and the understanding that each work carries meaning beyond transaction.
Privacy & Discretion
Your privacy is treated with the highest level of importance. We do not sell, share, or distribute your personal information to third parties.
Any data collected is used strictly to process transactions, deliver access, and maintain communication when necessary.
We operate with discretion, respect, and minimal intrusion.
Digital Access & Delivery
All works are delivered in digital format. Upon successful purchase, access is granted instantly or within a short processing period.
Due to the nature of digital intellectual property, all sales are considered final once access has been provided.
Publishing & Licensing Inquiries
Golshani Literary Group welcomes collaboration with selected partners, institutions, and distributors interested in engaging with our works on a broader scale.
Our publications are not produced for mass distribution, but for deliberate placement within curated environments. For this reason, all partnership and licensing requests are reviewed individually.
Inquiries may include:
• Institutional access to digital works
• Licensing rights for distribution or translation
• Academic, cultural, or private collaborations
If your request aligns with the nature of our work, we invite you to contact us with a detailed proposal.
Payment Methods
We accept secure payments through:
• Credit / Debit Cards
• PayPal
All transactions are encrypted and processed through trusted financial providers.
Refund Policy
Due to the digital nature of our works, refunds are not issued once access has been granted.
If you experience technical issues or did not receive your material, please contact us and we will resolve the matter promptly.
Contact
For all inquiries:
We respond thoughtfully, not instantly — but always with intention.